If you’re traveling with any medical device, a wheelchair or other mobility device we’re here to help – we offer pre-boarding, deplaning and airport assistance.
For battery operated mobility devices, contact Special Assistance to make sure the battery type is approved for travel and for any other special assistance travel requests.
If you’re connecting to another airline or traveling on a codeshare flight, contact the operating carrier or other airline for their rules on traveling with mobility and medical devices.
Be sure your equipment is clearly labeled with your name, address and phone number.
Write down the make, model, serial number and note any normal wear and tear.
Plan to arrive at your departure gate 1 hour before scheduled departure.
Check with the gate agent to get a gate delivery tag and attach it to your equipment before boarding.
When you arrive at your final destination look over your equipment to make sure it’s in good and working condition before leaving the airport.
Notify the gate agent or baggage service office if you notice any damage.
Carry-on devices
Mobility and medical devices don’t count toward carry-on limits. If space is limited, the device doesn’t fit in the cabin or if it isn’t required during the flight, it may need to be checked. These include:
Canes, walkers, continuous positive airway pressure machines (CPAP) and other assistive devices that can be collapsed to fit into overhead and under-seat storage
Items used for comfort such as seat cushions, arm or footrests
Wheelchairs
Please let a gate or Reservation agent know if you need onboard wheelchair assistance during your trip. Flight attendants can provide assistance in transfers between your seat and an onboard wheelchair, and in moving the onboard wheelchair to and from the lavatory door.
When traveling outside the U.S., we highly recommended you make your special assistance requests as far in advance as possible.
Planes have a designated space to hold 1 collapsible wheelchair.
Mobility devices can also be stored overhead or under your seat.
Non-collapsible wheelchairs, scooters or other battery-powered wheelchairs can be checked at the ticket counter or departure gate.
The doors to the wheelchair storage area are 25in high x 40in wide (63cm x 101cm), with some smaller at 25in x 38in. If your wheelchair is larger than this, contact Reservations.
Requirements for traveling with a portable oxygen concentrator
Before you board, check in at the gate so an agent can:
Confirm that your POC is approved for use in flight
Test that you can operate the POC and respond to its alarm
Explain the phases of the flight when the POC will be operable
Check your supply of fully charged batteries to power the POC no less than 150% for the duration of the flight and ground connection time (including unanticipated delays)
Additional requirements:
POC must fit underneath the seat in front of you
You can't sit in an emergency exit, bulkhead or any seat that blocks another passenger's aisle access if you have a POC inflight
You may use your POC while moving about the cabin as long as the "fasten seatbelt" sign is not illuminated
POCs must be free of oil, grease or other petroleum products, in good condition and free from damage or other signs of excessive wear or abuse
Inogen One / Inogen One G2 / Inogen One G3 / Inogen One G4
Inova Labs Lifechoice
Inova Labs Lifechoice Activox
International Biophysics Lifechoice
Invacare XPO2 - Includes model numbers XPO100 and XPO100b
Invacare Solo2
Oxlife Independence
Oxus Rs-0400 Evo
Precision Medical EasyPulse
Respironics EverGo
Respironics SimplyGo
SeQual Eclipse - Models 1, 2 and 3*
SeQual Eclipse 3-1000b*
SeQual Equinox - Model 4000
SeQual Saros*
VBOX Trooper
We also allow any POC with a manufacturer's label stating that it meets applicable FAA acceptance criteria to be carried and used on board.
FAA Regulations prohibit the use and transportation of other personal oxygen units, including those that contain compressed or liquid oxygen because they are classified as hazardous materials.
*SeQual Eclipse (models 1000, 1000a and 1000b) and SeQual Eclipse Saros may not be used on Republic Airways. These models are too large to fit under the seat for use on board the aircraft. These models may be transported in the cabin as assistive devices and stowed in the overhead compartments but cannot be used on board the aircraft.
Onboard power for medical devices
We recommend you bring any necessary, fully-charged batteries to power your medical devices throughout your flight. Don’t depend on the availability of a power outlet to support your device.
If available, power outlets may be used for medical devices
The use of onboard power might require a DC power adaptor
