London Heathrow, United Kingdom (LHR)

Special notice

We 're moving all operations to Terminal 3 on July 12, 2022.

Until then, if you're flying to New York (JFK), Dallas Fort Worth (DFW), Los Angeles (LAX) and Miami (MIA) you’ll check-in and depart from Terminal 5.

Remember to check your flight status before you go to the airport and arrive at least 3 hours before your scheduled departure time.

Airport information

Address

Heathrow Airport
Hounslow
Middlesex TW6 2GW
United Kingdom

Airport website opens external site in a new window

Ticket and check-in counter

Terminal 3

Main Cabin – Zone E
Flagship® Business – Zone D
Flagship® First – Zone D
Daily: 5 a.m. – 1:30 p.m.
This location does not accept cash or checks.

Terminal 5

Main cabin – Zone C
Flagship® Business – Zone C
Flagship® First – Zone J
Daily: 6 a.m. – 6:30 p.m.
This location does not accept cash or checks.

At the airport

Airport details Available
Clubs and lounges Available
TSA PreCheck Not Available
Mobile boarding passes Available
Priority benefits Available
Curbside check-in Not Available
Self-service check-in Available
Flagship First Check-In Available
Five Star Service Available
TDD services opens in a new window Not Available

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