Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

No change fee if you bought your ticket before April 7, 2020

Information current as of April 7, 2020

If you're traveling to / through / from:

All cities served by American

The change fee is waived if you:

  • Booked an American Airlines flight
  • Bought your ticket on or before April 7, 2020
  • Are scheduled to travel March 1 - September 30, 2020
  • Can travel on or before December 31, 2021

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

Travel must be completed on or before December 31, 2021. The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

  • Find your trip
  • If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

  • Your ticket number (American tickets have a 13-digit number that begins with ’001’)
  • Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

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