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These Terms and Conditions apply to and control your use, membership, and participation in the AAdvantage® program, including when you access your AAdvantage® account. AAdvantage® Rewards and Benefits and their use with American Airlines products and services are only for your personal benefit and use through your personal AAdvantage® account and they cannot be sold, advertised for sale or bartered. Violation of these terms and conditions can lead to loss of AAdvantage® Rewards and Benefits and termination of your account.
American Airlines offers the AAdvantage® program at its discretion and has the right to terminate the AAdvantage® program, in whole or in part, or to change or amend these Terms and Conditions, in whole or in part, at any time, even if the changes affect the value of AAdvantage® Rewards and Benefits already accumulated. These Terms and Conditions are subject to change at any time. Please check back frequently for AAdvantage® program updates or rule changes.
These reservations of rights apply to all aspects of the AAdvantage® program, including without limitation, all AAdvantage® Status such as AAdvantage Gold®, AAdvantage Platinum®, AAdvantage Platinum Pro®, AAdvantage Executive Platinum®, ConciergeKey®, and AAdvantage Million Miler™.
American Airlines may, in its discretion, change the AAdvantage® program rules, regulations, travel awards, and special offers at any time with or without notice. This means that the accumulation of AAdvantage® Rewards and Benefits does not entitle you to any vested rights with respect to such AAdvantage® Rewards and Benefits. American provided notice of changes to the AAdvantage® program in 2022 and 2023, including the adoption of Loyalty Points for tracking certain AAdvantage® Status qualification, but this does not mean that similar notice will be provided for other changes. Your continued participation in the AAdvantage® program during 2023 and beyond confirms your acceptance of the changes made as of the publication date of these Terms and Conditions.
AAdvantage® award tickets are available while supplies last. Further, you may not be able to earn mileage on all flights or use miles for travel to all destinations or on all flights. Any award may be withdrawn or subject to increased mileage requirements or new restrictions at any time.
AAdvantage® Rewards and Benefits are available while supplies last.
American Airlines may, among other things, (i) withdraw, limit, modify, or cancel any AAdvantage® Rewards and Benefits; (ii) change AAdvantage® Rewards and Benefits, participant affiliations, conditions of participation, rules for earning, redeeming, retaining, forfeiting or transferring AAdvantage® Rewards and Benefits, or rules for the use of AAdvantage® Rewards and Benefits; (iii) rename or redefine program elements or benefits; or (iv) modify or end any AAdvantage® Status and associated benefits.
American Airlines may make any one or more of these changes at any time even though such changes may affect your ability to use the AAdvantage® Rewards and Benefits that you have already accumulated. Program services and benefits available through the oneworld® alliance or other participating partners in connection with the AAdvantage® program are subject to change without notice. American Airlines reserves the right to end the AAdvantage® program with six months’ notice. AAdvantage® Rewards and Benefits and special offers are subject to government regulations. American Airlines may at any time suspend or terminate any AAdvantage® account for any reason in its sole discretion, such as suspending or terminating any AAdvantage® account associated with a customer who violates American Airlines policies and procedures as determined by American Airlines in its sole discretion, including but not limited to when such customer has been added to the American Airlines “no fly list” for any reason.
You will be responsible for letting American Airlines know of any name, email, or address change on your account. Please ensure that the name in your AAdvantage® account matches exactly the name on your government-issued photo ID used when you travel.
Name change requests cannot be processed over the phone. You must instead submit a copy of supporting legal documentation (e.g., court order, marriage certificate, divorce certificate) by mail or follow the instructions on this website or app to submit your identity verification. Identity verification will be required for any name change requests. Your signature and AAdvantage® membership number must be included in all written correspondence.
To ensure you receive credit for your AAdvantage® transactions, please provide your AAdvantage® number when you make your travel reservations or use the services of our participants. Retain all flight documents until the mileage credit appears on your mileage summary. For transactions with other participants, retain your original paid invoice. You must include your AAdvantage® number in your reservation record for any flight on which you wish to use AAdvantage® Status benefits.
By engaging in any offer to receive bonus American Airlines AAdvantage® miles, Loyalty Points or any other AAdvantage® Rewards and Benefits (“Offer”), you agree to be legally bound by these Terms and Conditions and the specific terms and conditions of the Offer.
American Airlines is not responsible for the quality or delivery of any goods and/or services provided by any third party as part of any Offer. All third party provider terms and conditions apply. Any Offer and third party providers are subject to change without notice. American Airlines may, at any time and without notice, change, stop, or end any promotion in part or in full.
Unless otherwise specified, AAdvantage® miles earned through an Offer do not accrue Loyalty Points or count toward AAdvantage® Status qualification or AAdvantage Million Miler™ status. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit aa.com/aadvantage.
Any valuation of the AAdvantage® miles or any other AAdvantage® Rewards and Benefits stated in any Offer is based on available information provided to American Airlines. The value of the AAdvantage® miles may be taxable as income. All federal, state, and local taxes and any other costs and expenses associated with the acceptance and/or use of AAdvantage® miles or any other AAdvantage® Rewards and Benefits not specifically provided for in these Terms and Conditions are solely your responsibility. You are responsible for reporting and paying any and all applicable taxes. You must contact your own tax advisor for any questions concerning taxes.
By participating, you agree to these Terms & Conditions, which are final and binding on you, your estate, successor and assign in all respects. Subject to all federal, state, and local laws and regulations. American Airlines reserves the right, at its sole discretion, to modify or suspend any Offer or any portion hereof, or to disqualify any individual implicated in any of the following actions, if for any reason: (a) infection by computer virus, bugs, tampering, unauthorized intervention, actions by participants, fraud, technical failures, or any other causes which, in American Airlines’ sole opinion, corrupt or affect the administration, security, fairness, integrity or proper conduct of the Offer, (b) the Offer or any website associated therewith (or any portion thereof) becomes corrupted or does not allow the proper processing of participant information per these terms, or (c) the Offer is otherwise not capable of running as planned by American Airlines. By participating, you agree to release and hold harmless American Airlines, its parent(s), subsidiaries, affiliates, divisions, advertising and promotional agencies, wholesalers and retailers, employees, officers, directors, shareholders, and agents (collectively the “Released Parties”), from and against any and all claims, actions, and/or liability for any injuries or death, loss, or damage of any kind arising from or in connection with participation in the Offer or acceptance or use of any AAdvantage® miles and for any claims based on publicity rights, defamation, invasion of privacy, and merchandise delivery. The Released Parties are not responsible or liable for any incorrect or inaccurate participant information, and assume no responsibility for (i) any error, omission, interruption, defect, or delay in operation or transmission at any website, (ii) failure of any participant information to be reported to American Airlines due to technical problems, human error or traffic congestion on the Internet or at any website, (iii) communications line, hardware, and/or software failures, (iv) damage to any computer (software or hardware) resulting from participation in the Offer, (v) theft or destruction of, tampering with, unauthorized access to, or alteration of participant information, or (vi) participant information or mail which are late, lost, stolen, damaged, illegible, unintelligible, misdirected, mutilated, incomplete, and/or lacking postage (or any combination thereof). The use of third-party software or website or automated systems to participate is prohibited, and American Airlines reserves the right to disqualify participants who engage in the Offer in such fashion. By participating, you agree to comply with these rules. Any participant who attempts to tamper with any Offer in any way shall be disqualified. Additional restrictions may apply.
American Airlines, Inc., 1 Skyview Dr., Ft. Worth, Texas 76155.
American Airlines® and AAdvantage® are trademarks of American Airlines, Inc.
Copyright 2023 American Airlines, Inc. All Rights Reserved.
You agree to use any bulletin boards, chat rooms, conferences, or other communication or message facilities (each a “Forum”) contained on the aa.com or AAdvantage® websites or apps only to send and receive material and messages that are proper and related to the particular Forum. You further agree that you will use the Forums in conformity with all applicable laws and these terms and conditions. You agree that you will not misuse a Forum.
American Airlines reserves the right to remove, at will and without notice, any content on its websites, including anything you post in a Forum. You understand that any use by you of a Forum constitutes a public communication. You understand that American Airlines owns any and all information or material that you post on a Forum. You agree that you waive all of the rights you have to any information or material that you post on a Forum. American Airlines has the right to do whatever it wishes with that information or material, including but not limited to deleting or editing for any reason any posting by you. You further acknowledge that American Airlines does not endorse or sponsor any information or material posted by Forum users, and that American Airlines has no responsibility to approve, review, or screen such information or material.
Any use or reliance on any content or materials posted on any American Airlines website, app or Forum is at your own risk. American Airlines does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Forum posts or endorse any opinions expressed on any Forum. All content posted on a Forum is the sole responsibility of the person who originated such content. American Airlines may not monitor or control all content posted on Forums and cannot take responsibility for such Content.
If you believe that your content has been copied in a way that constitutes copyright infringement, please report this by contacting our designated copyright agent at:
American Airlines, Inc.
Attn: Copyright Agent
1 Skyview Dr., MD 8B503
Ft. Worth, TX 76155
You represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for any content that you submit, post or display on or through the Forums. You agree that such content will not contain material subject to copyright or other proprietary rights, unless you have necessary permission or are otherwise legally entitled to post the material and to grant the rights described above.
You agree that you will notify American Airlines of any dispute by submitting your concerns to American Airlines, including a description of the nature of the dispute. Following delivery of such submission, you agree to allow American Airlines a period of sixty (60) days to provide a substantive response and to try to resolve the dispute, prior to filing any lawsuit or any other proceeding against American Airlines related to the dispute. YOU AGREE THAT YOUR FAILURE TO COMPLY WITH THESE NOTIFICATION PROCEDURES WILL ENTITLE AMERICAN AIRLINES TO RECOVER FROM YOU REASONABLE ATTORNEYS’ FEES INCURRED IN DEFENDING THE LAWSUIT OR ANY OTHER PROCEEDING.
YOU AGREE THAT THE RESOLUTION OF ANY DISPUTE, CLAIM, OR CONTROVERSY RELATED TO THE PROGRAM SHALL BE CONDUCTED ON AN INDIVIDUAL, NOT A CLASS-WIDE BASIS, AND THAT NO SUCH PROCEEDING MAY BE CONSOLIDATED WITH ANY OTHER LEGAL PROCEEDINGS INVOLVING AMERICAN AIRLINES OR ITS AFFILIATED ENTITIES. YOU FURTHER AGREE THAT YOU, AND ANYONE ASSERTING A CLAIM FOR YOU, WILL NOT BE A CLASS REPRESENTATIVE, CLASS MEMBER, OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, CONSOLIDATED OR PRIVATE ATTORNEY GENERAL PROCEEDING AGAINST AMERICAN AIRLINES.
The AAdvantage® Program Terms and Conditions are governed by and to be interpreted in accordance with the laws of the State of Texas. To the full extent allowed by law, these Terms and Conditions disclaim any duty of good faith and fair dealing as well as any implied contractual terms or obligations.
Except to the extent expressly provided in the following paragraph or to the extent required by applicable law, you and American Airlines agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within Tarrant county, Texas, to resolve any dispute or claim arising from the AAdvantage® program or the AAdvantage® Program Terms and Conditions.
If you are not a U.S. citizen and you do not reside in the U.S., you agree that any dispute or claim arising from the AAdvantage® program or the AAdvantage® Program Terms and Conditions shall be governed by the laws and courts of your usual place of residence, without regard to any conflict of law provisions, and you irrevocably submit to the non-exclusive jurisdiction of such courts.